�����YԴ�������ߴ�ȫ
Ŀ�
��һ�� ��I(y��)�M���Y(ji��)��(g��u)�O(sh��)Ӌ.............................................................................................. 9
һ�� ���a(ch��n)��I(y��)�M���Y(ji��)��(g��u)����..................................................................................... 9
�����N����I(y��)�M���Y(ji��)��(g��u)����..................................................................................... 10
�����خa(ch��n)��I(y��)�M���Y(ji��)��(g��u)����..................................................................................... 11
�����Ƽ���˾�M���Y(ji��)��(g��u)����..................................................................................... 12
�塢��I(y��)��˾�M���Y(ji��)��(g��u)����..................................................................................... 13
����������˾�M���Y(ji��)��(g��u)����..................................................................................... 14
�ߡ��V�湫˾�M���Y(ji��)��(g��u)����..................................................................................... 15
������չ��˾�M���Y(ji��)��(g��u)����..................................................................................... 16
�š��b�˾�M���Y(ji��)��(g��u)����..................................................................................... 17
ʮ���������M���Y(ji��)��(g��u)............................................................................................... 19
ʮһ�����ڲ��M���Y(ji��)��(g��u)............................................................................................ 19
ʮ������I(y��)���M���Y(ji��)��(g��u)............................................................................................ 20
ʮ�����N�۲��M���Y(ji��)��(g��u)............................................................................................ 20
ʮ�����Ј����M���Y(ji��)��(g��u)............................................................................................ 21
ʮ�塢ؔ��(w��)���M���Y(ji��)��(g��u)............................................................................................ 21
ʮ�������a(ch��n)���M���Y(ji��)��(g��u)............................................................................................ 22
ʮ�������g(sh��)���M���Y(ji��)��(g��u)............................................................................................ 22
ʮ�ˡ��|(zh��)�ܲ��M���Y(ji��)��(g��u)............................................................................................ 23
ʮ�����O(sh��)�䲿�M���Y(ji��)��(g��u)............................................................................................ 23
��ʮ����ُ���M���Y(ji��)��(g��u)............................................................................................ 24
��ʮһ���\ݔ���M���Y(ji��)��(g��u)........................................................................................ 24
��ʮ�������Ͳ��M���Y(ji��)��(g��u)........................................................................................ 25
��ʮ�����͑�����(w��)���M���Y(ji��)��(g��u)................................................................................. 25
��ʮ���������YԴ���M���Y(ji��)��(g��u)................................................................................. 26
�ڶ��� ���������c�u�r............................................................................................... 27
һ���LՄ���c�LՄ��V............................................................................................ 27
�����^�취�c��������............................................................................................ 31
���������{(di��o)�鷨�c�{(di��o)���........................................................................................ 33
�����P(gu��n)�I�¼����c��������..................................................................................... 39
����������־���c��������..................................................................................... 40
����λ���з�...................................................................................................... 41
���������...................................................................................................... 41
�ˡ�Ҫ��Ӌ�c��...................................................................................................... 42
�š�Ҫ�ر��^��...................................................................................................... 42
ʮ�����Ϲ����u�rϵ�y(t��ng)............................................................................................ 43
������ λ�f��������............................................................................................... 44
һ������(j��ng)��λ�f����............................................................................................ 44
�����I�N���O(ji��n)λ�f����........................................................................................ 46
����ؔ��(w��)���O(ji��n)λ�f����........................................................................................ 47
�ġ���ُ���O(ji��n)λ�f����........................................................................................ 49
�������a(ch��n)���O(ji��n)λ�f����........................................................................................ 50
�������g(sh��)���O(ji��n)λ�f����........................................................................................ 51
�����|(zh��)�����O(ji��n)λ�f����........................................................................................ 53
�������̿��O(ji��n)λ�f����........................................................................................ 54
�����������O(ji��n)λ�f����........................................................................................ 55
ʮ�������YԴ���O(ji��n)λ�f����................................................................................. 57
ʮһ������(j��ng)������λ�f����................................................................................. 58
ʮ�������a(ch��n)��(j��ng)��λ�f����..................................................................................... 59
ʮ����܇�g����λ�f����..................................................................................... 61
ʮ�ġ����a(ch��n)��M�Lλ�f����................................................................................. 62
ʮ�塢���a(ch��n)Ӌ�����Tλ�f����.............................................................................. 64
ʮ�������a(ch��n)�{(di��o)�Ȍ��Tλ�f����.............................................................................. 65
ʮ�����O(sh��)����팣�Tλ�f����.............................................................................. 66
ʮ�����|(zh��)�z����(j��ng)��λ�f����................................................................................. 67
ʮ�������ϙz�Tλ�f����.............................................................................. 68
��ʮ���Ƴ̙z�Tλ�f����................................................................................. 69
��ʮһ����Ʒ�z�Tλ�f����.............................................................................. 70
��ʮ�������g(sh��)����(j��ng)��λ�f����.............................................................................. 71
��ʮ������ˇ���̎�λ�f����.............................................................................. 72
��ʮ�ġ����g(sh��)���Tλ�f����................................................................................. 73
��ʮ�塢�аl(f��)��(j��ng)��λ�f����................................................................................. 74
��ʮ�����аl(f��)���̎�λ�f����.............................................................................. 76
��ʮ�ߡ��аl(f��)���Tλ�f����................................................................................. 77
��ʮ�����N�۽�(j��ng)��λ�f����................................................................................. 78
��ʮ�š��N������λ�f����................................................................................. 79
��ʮ����������λ�f����..................................................................................... 80
��ʮһ�����N����λ�f����................................................................................. 81
��ʮ�����N�۴���λ�f����................................................................................. 82
��ʮ�����Ј���(j��ng)��λ�f����................................................................................. 84
��ʮ�ġ�������λ�f����................................................................................. 85
��ʮ�������P(gu��n)����λ�f����................................................................................. 86
��ʮ�����Ј�����λ�f����................................................................................. 87
��ʮ����Ʒ�ƌ��Tλ�f����................................................................................. 88
��ʮ�ˡ��{(di��o)�Ќ��Tλ�f����................................................................................. 90
��ʮ����ؔ��(w��)��(j��ng)��λ�f����................................................................................. 91
��ʮ��ؔ��(w��)����λ�f����..................................................................................... 92
��ʮһ��ؔ��(w��)��������λ�f����.......................................................................... 94
��ʮ�����ɱ���������λ�f����.......................................................................... 95
��ʮ������Ӌ����λ�f����................................................................................. 96
��ʮ�������Y����λ�f����................................................................................. 97
��ʮ����Ͷ�Y����λ�f����................................................................................. 98
��ʮ������Ӌλ�f����........................................................................................ 99
��ʮ�������{λ�f����....................................................................................... 100
��ʮ�ˡ���ُ��(j��ng)��λ�f����................................................................................ 101
��ʮ�š���ُ����λ�f����................................................................................ 102
��ʮ����ُ���̎�λ�f����................................................................................ 103
��ʮһ����ُ���Tλ�f����................................................................................ 104
��ʮ����������(j��ng)��λ�f����................................................................................ 105
��ʮ�����\ݔ����λ�f����................................................................................ 107
��ʮ�ġ��}������λ�f����................................................................................ 108
��ʮ������I(y��)��(j��ng)��λ�f����................................................................................ 109
��ʮ�����S������λ�f����................................................................................ 110
��ʮ�ߡ��G������λ�f����................................................................................ 111
��ʮ�������̽�(j��ng)��λ�f����................................................................................ 112
��ʮ�š��������̎�λ�f����............................................................................ 114
��ʮ��ˮů���̎�λ�f����................................................................................ 115
��ʮһ��늚�̎�λ�f����............................................................................ 116
��ʮ�����A(y��)��Tλ�f����................................................................................... 117
��ʮ�����y���Tλ�f����................................................................................... 118
��ʮ�������φTλ�f����................................................................................... 119
��ʮ������ȫ�Tλ�f����................................................................................... 120
��ʮ����������(j��ng)��λ�f����................................................................................ 121
��ʮ�����k��������λ�f����............................................................................ 123
��ʮ�ˡ���������λ�f����................................................................................ 124
��ʮ���������ؕ�λ�f����................................................................................ 125
��ʮ����������λ�f����................................................................................... 126
��ʮһ��܇�v����λ�f����................................................................................ 127
��ʮ���������YԴ��(j��ng)��λ�f����......................................................................... 128
��ʮ������Ƹ����λ�f����................................................................................ 130
��ʮ������Ӗ(x��n)����λ�f����................................................................................ 131
��ʮ����н������λ�f����................................................................................ 132
��ʮ�����T���P(gu��n)ϵ���Tλ�f����......................................................................... 133
������ �������|(zh��)�................................................................................................. 135
һ�� �N���ˆT�������|(zh��)ģ��................................................................................. 135
�����Ј��ˆT�������|(zh��)ģ��................................................................................... 135
������ُ�ˆT�������|(zh��)ģ��................................................................................... 136
�������a(ch��n)�ˆT�������|(zh��)ģ��................................................................................... 136
�����|(zh��)�z�ˆT�������|(zh��)ģ��................................................................................... 136
�����ͷ��ˆT�������|(zh��)ģ��................................................................................... 137
�ߡ�ؔ��(w��)�ˆT�������|(zh��)ģ��................................................................................... 137
�ˡ������ˆT�������|(zh��)ģ��................................................................................... 138
���������YԴ�ˆT�������|(zh��)ģ��............................................................................ 138
������ �����YԴҎ(gu��)��................................................................................................. 140
һ����(j��ng)��A(y��)�y��..................................................................................................... 140
����� ��Ʒ�........................................................................................................ 141
�������T���~��..................................................................................................... 142
�����ؚw������..................................................................................................... 143
�塢�����YԴҎ(gu��)����.............................................................................................. 144
�������������A(y��)�y��.............................................................................................. 145
�����������o�A(y��)�y��.............................................................................................. 146
�ˡ��ˆT�������p��.............................................................................................. 146
�����ˆT���a��Ո��.............................................................................................. 147
������ �ˆT��Ƹ����................................................................................................. 149
һ���ˆT������Ո��.............................................................................................. 149
�����ˆT��Ƹ��Ո��.............................................................................................. 150
�����ˆT��ƸӋ����.............................................................................................. 151
������Ƹ����Ӌ����.............................................................................................. 151
�塢��Ƹλ��Ո��.............................................................................................. 153
�����T����(y��ng)Ƹ��ӛ��.............................................................................................. 154
������Ƹ�M�ù����.............................................................................................. 155
������˾�ˆT��Ƹ�ƶ�.......................................................................................... 155
�����T����Ƹ��ʩ���t.......................................................................................... 158
ʮ����(n��i)����Ƹ�����ƶ�.......................................................................................... 161
ʮһ���ⲿ��Ƹ�����ƶ�....................................................................................... 163
ʮ�������M�ˆT�����t....................................................................................... 164
������ �Pԇ�c��ԇ..................................................................................................... 166
һ���N���ˆT�Pԇԇ�}.......................................................................................... 166
���������ؕ��Pԇԇ�}.......................................................................................... 168
�����������¹Pԇԇ�}.......................................................................................... 172
�������ӹ����ˆT�Pԇԇ�}................................................................................... 175
�����N���ˆT��ԇԇ�}.......................................................................................... 177
������ُ�ˆT��ԇԇ�}.......................................................................................... 178
�ߡ������ˆT��ԇԇ�}.......................................................................................... 179
�������������ˆT��ԇԇ�}................................................................................... 180
�����͑�����(w��)�ˆT��ԇԇ�}................................................................................... 181
ʮ����ԇ�u����..................................................................................................... 183
ʮһ����ԇ�C�Ͽ��˱�.......................................................................................... 185
ʮ������Ƹ�Pԇ�����ƶ�....................................................................................... 186
ʮ������ԇ��ʩ�������t....................................................................................... 187
�ڰ��� ��ͬ�cԇ��..................................................................................................... 191
һ���T������ӛ��.............................................................................................. 191
�����T��ԇ�ñ�................................................................................................. 191
����ԇ�����b����................................................................................................. 192
�ġ��T���D(zhu��n)����................................................................................................. 194
������ͬ���Ղ䰸��.............................................................................................. 194
�ھ��� ��Ӗ(x��n)�\�I����................................................................................................. 195
һ����Ӗ(x��n)�{(di��o)����Ҋ��.............................................................................................. 195
������Ӗ(x��n)�����{(di��o)���.............................................................................................. 196
�����T����Ӗ(x��n)��Ո��.............................................................................................. 198
�ġ�������Ӗ(x��n)��Ո��.............................................................................................. 198
������Ӗ(x��n)�����ӛ��.............................................................................................. 199
�����T����Ӗ(x��n)Ӌ����.............................................................................................. 200
�ߡ���Ӗ(x��n)��ʩӋ����.............................................................................................. 200
������Ӗ(x��n)�A(y��)���(zh��)�б�.............................................................................................. 201
������Ӗ(x��n)�ɿ��u����.............................................................................................. 201
ʮ����Ӗ(x��n)Ч���{(di��o)���.............................................................................................. 202
ʮһ����Ӗ(x��n)�u���{(di��o)���.......................................................................................... 203
ʮ�����T����Ӗ(x��n)�n����.......................................................................................... 204
ʮ�����T������Ӗ(x��n)�ƶ�................................................................................... 204
ʮ�����T������Ӗ(x��n)�ƶ�....................................................................................... 207
ʮ�塢������Ӗ(x��n)�����ƶ�....................................................................................... 209
ʮ������Ӗ(x��n)�v�������ƶ�....................................................................................... 211
��ʮ�� ��Ӗ(x��n)�n���_�l(f��)................................................................................................. 214
һ�� ISDģ��....................................................................................................... 214
����HPT�........................................................................................................ 215
����CBET�...................................................................................................... 216
����ADDIE�................................................................................................... 216
����DACUM�.................................................................................................. 217
�������M�N���ˆT����Ӗ(x��n)�n���wϵ�O(sh��)Ӌ.................................................................. 217
�ߡ����Mһ�����a(ch��n)�ˆT����Ӗ(x��n)�n���wϵ�O(sh��)Ӌ........................................................... 219
�ˡ����ΰ�M�L����Ӗ(x��n)�n���wϵ�O(sh��)Ӌ..................................................................... 220
�������M�Ќӹ����ˆT����Ӗ(x��n)�n���wϵ�O(sh��)Ӌ........................................................... 221
ʮ����Ӗ(x��n)�n���O(sh��)Ӌ�����k��................................................................................... 223
ʮһ����Ӗ(x��n)�n�̌�ʩ�����k��................................................................................ 224
��ʮһ�� ��Ч����..................................................................................................... 227
һ��Ŀ�˹�����..................................................................................................... 227
����KPI���˷�..................................................................................................... 227
����360�ȿ��˷�.................................................................................................. 228
��������BSC�Ŀ�Ч����...................................................................................... 229
���������ˆT���˱�.............................................................................................. 229
�������������V��.............................................................................................. 231
�ߡ���Ч��Մӛ䛱�.............................................................................................. 231
�ˡ���Ч������Մ��.............................................................................................. 232
�š��T����Ч���MӋ����....................................................................................... 232
ʮ��ؔ��(w��)��KPIָ���O(sh��)Ӌ...................................................................................... 233
ʮһ�����a(ch��n)��KPIָ���O(sh��)Ӌ................................................................................... 234
ʮ������I(y��)��KPIָ���O(sh��)Ӌ................................................................................... 234
ʮ����������KPIָ���O(sh��)Ӌ................................................................................... 235
ʮ�����Ј���KPIָ���O(sh��)Ӌ................................................................................... 236
ʮ�����ͷ���KPIָ���O(sh��)Ӌ................................................................................... 236
ʮ����������KPIָ���O(sh��)Ӌ................................................................................... 236
ʮ�ߡ����ڲ�KPIָ���O(sh��)Ӌ................................................................................... 237
ʮ�ˡ������YԴ��KPIָ���O(sh��)Ӌ............................................................................ 238
ʮ������Ч�����ƶ�.............................................................................................. 238
��ʮ����ُ����Ч�����ƶ�................................................................................... 242
��ʮһ�����a(ch��n)܇�g��Ч�����ƶ�............................................................................ 244
��ʮ�����иߌ��ˆT��Ч�����ƶ�......................................................................... 251
��ʮ���� н�긣���O(sh��)Ӌ.............................................................................................. 254
һ����I(y��)н���{(di��o)���.............................................................................................. 254
�����T������Y��.............................................................................................. 257
������λн�c���ձ�.............................................................................................. 259
�ġ�н��������ñ�.............................................................................................. 259
�塢��I(y��)�T���{(di��o)н��.............................................................................................. 260
�����T���Ӱ���Ո��.............................................................................................. 261
�����T�����Y�����.............................................................................................. 261
�ˡ��T������˶���.............................................................................................. 262
������ҹ����N��Ո.............................................................................................. 262
ʮ���T����������ƶ�.......................................................................................... 263
ʮһ���T�����������ƶ�....................................................................................... 265
ʮ������˾���N�����ƶ�....................................................................................... 267
ʮ������˾н������ƶ�....................................................................................... 269
��ʮ���� �ˆT���|(zh��)�y�u.............................................................................................. 273
һ���I�N�ˆT���|(zh��)�y�uҪ�ؘ�(g��u)��............................................................................ 273
�������a(ch��n)�ˆT���|(zh��)�y�uҪ�ؘ�(g��u)��............................................................................ 274
�������g(sh��)�ˆT���|(zh��)�y�uҪ�ؘ�(g��u)��............................................................................ 274
����ؔ��(w��)�ˆT���|(zh��)�y�uҪ�ؘ�(g��u)��............................................................................ 275
���������ˆT���|(zh��)�y�uҪ�ؘ�(g��u)��............................................................................ 276
��ʮ���� �T���ճ���(w��)����....................................................................................... 278
һ�����ڽy(t��ng)Ӌ��..................................................................................................... 278
�����T��Ո�ٱ�..................................................................................................... 279
����������Ո��..................................................................................................... 280
�ġ���������..................................................................................................... 280
�����x��Ո��..................................................................................................... 281
�����x��Մ��..................................................................................................... 282
�����x�Y(ji��)���..................................................................................................... 283
�����x���ӱ�..................................................................................................... 284
������(y��u)��T�����]��.............................................................................................. 284
ʮ���T���{(di��o)����Ո��.............................................................................................. 285
ʮһ���T������h��.......................................................................................... 285
ʮ�����T����u����.......................................................................................... 286
ʮ���������ӛ䛱�.......................................................................................... 286
ʮ��������Ƴɹ�����................................................................................... 287
ʮ�����T�����ڹ����ƶ�....................................................................................... 287
ʮ�����T����������ƶ�....................................................................................... 291
ʮ�����T���ݼٹ����ƶ�....................................................................................... 292
ʮ�ˡ��T��������k��....................................................................................... 296
ʮ�����T���x�����ƶ�....................................................................................... 298
��ʮ���� ��I(y��)�T���փԹ���....................................................................................... 300
һ���N�۹�˾�T���փ�.......................................................................................... 300
�����خa(ch��n)��˾�T���փ�.......................................................................................... 306
��ʮ���� ��I(y��)�ڄ��P(gu��n)ϵ����....................................................................................... 320
һ���T���M����{(di��o)�醖��....................................................................................... 320
�������܅f(xi��)�h........................................................................................................ 329
�������I(y��)���ƅf(xi��)�h................................................................................................. 331
�����ڄӺ�ͬ׃���f(xi��)�h��....................................................................................... 332
����T��X.W. QQ��2774698110 �Ԓ��0571-87015503
�W(w��ng)վ���� | (li��n)ϵ�҂� | ������
ICP�C����B2-20070104